Human Performance Technology
HPT is the ethical practice of solving performance problems or realizing opportunities by using a combination of detailed performance analysis, design, development, implementation, and performance evaluation of appropriate interventions that are result-oriented, which can be applied to individuals, small groups or organization as a whole. Below is the definition of HPT by the International Society for Performance Improvement in 2005.
"A Systematic approach to improving productivity and competence, uses a set of methods and procedures – and a strategy for solving problems – for realizing opportunities related to the performance of people. More specifically, it is a process of selection, analysis, design, development, implementation and evaluation of programs to most cost-effectively influence human behavior and accomplishment. It is systematic combination of three fundamental processes: Performance analysis, cause analysis, and intervention selection, and can be applied to individuals, small groups and large organizations”.
Dr. Pershing (2006) defines Performance Technology as,
"The study and ethical practice of improving productivity in organizations by designing and developing effective interventions that are result-oriented, comprehensive and systemic."
As shown in the figure by Van Tiem et. al., (2012), the basic HPT model has the following steps.
1. Analysis: Needs Analysis, Cause Analysis and Performance Analysis
2. Intervention selection: Environment / Individual
3. Intervention Implementation: Communication, Process consulting etc.,
4. Evaluation: Formative, Summative, Confirmative.
Reference:
Van Tiem, D., Moseley, J. L., & Dessinger, J. C. (2012). Fundamentals of performance improvement: Optimizing results through people, process, and organizations. John Wiley & Sons.